Shipping:
- $8.95 flat-rate US PRIORITY on orders over $100.
- $6.95 for Ground shipping on orders under $100.
- Express Shipping @ $28.00
- Orders are processed and shipped out within 24-48 hours (outside of our Tradeshow schedule.)
- Custom orders take between 14-28 Days.
- JoJo Silver Co. is not responsible for lost, stolen or damaged packages or deliveries.
Returns:
- Returns must be requested and postmarked to us within 14 days from your date of purchase.
- Your item/s to be returned must be in new condition (tags still attached, no user damage/wear/tear)
- Items that are final sale and cannot be returned: Flash Sales, Close Out items, or JoJo's Collections.
- All sales are final on custom order pieces!
- Shipping charges (original and return) are the customer’s responsibility.
- Please contact us immediately at 405.238.0742 or by email at info@jojosilverco.com to request a change or cancellation and we will do our best to accommodate. Orders can only be canceled prior to shipping. Once the order has shipped it cannot be canceled.
Return Address:
JoJo Silver Co.
Attn: Returns
PO Box 497
Sulphur, OK 73086
