$8.95 flat-rate US PRIORITY shipping or FREE on orders over $300!
Orders are processed and shipped out within 24-48 hours.
Custom orders take between 14-28 Days.
FREE local pickup is available in Pauls Valley, Oklahoma (Choose option at checkout.)
Returns must be requested and postmarked to us within 14 days from your date of purchase.
Your item/s to be returned must be in new condition (tags still attached, no user damage/wear/tear)
Items that are final sale and cannot be returned: Flash Sales, Close Out items, or JoJo's Collections.
All sales are final on custom order pieces!
Shipping charges (original and return) are the customer’s responsibility.
Please contact us immediately firstname.lastname@example.org request a change or cancellation and we will do our best to accommodate. Orders can only be canceled prior to shipping. Once the order has shipped it cannot be canceled.
Return Address: JoJo Silver Co. Attn: Returns 309 North Pecan Street Paul’s Valley, OK 73075
All of our jewelry comes with a 30-day warranty; from date of delivery!
If you are within the warranty timeline please email us at email@example.com so we can get you all fixed up.
If your jewelry is out of warranty we will gladly have it repaired. Please note that repairs can take up to 30-90 days with a $50 charge, plus shipping.
If you would like to start the repair process and your jewelry is OUT of warranty please add the below product to cart and check out.